Innovation – Fueled by failure, driven by success.

I am currently reading a book called “Innovation – the Attacker’s Advantage” by Richard Foster, although written and purchased a while ago (1980′s), it is still very interesting reading now that we can  travel back to the future, and still pertinent.

Another very good article on Innovation is from Stanford Graduate School of Business on why failure is considered a good thing:  Why Failure Drives Innovation.

My personal observations are that people of Mind set-1 (see Why Failure Drives Innovation)  rely on systems and procedures to improve what they have in an attempt to continue the success they once had.  Yes the tools such as 5S and six sigma and TQM and Lean and …..etc,   all add value to the process of improving quality and  reducing costs.

But it is the innovators, those that Baba Shiv calls Mind set-2, who are the ones that bring real success.   Improving what you have to the Nth degree is all fine and good and does save plenty of pennies. But this is neither sustainable nor effective in the long run – refer to Richard Foster’s  S-Curve pertaining to Performance vs Effort (funds).

Take land transport:  although humans have used the horse and donkey for a long time it was not until the invention of the wheel around 4,000-3,500 years ago when things really got moving, especially with the advent of the cart and chariot around 3,500 years ago.  But things remained slow for a couple of millennium, yes they improved the carts and wagons but they were still limited by the technology of the time. Then came steam during the 18th century and mass transportation began, people and goods being moved all over the country – but restricted to the rail corridor.  The next leap forward was the invention of the internal combustion engine by an innovator called Jean Joseph Etienne Lenoir – although the automobile was not patented until 1890′s.  And now, we have car  companies improving the effectiveness, efficiency and aesthetics of the automobile but they are still pretty much the same.  The next leap forward is the introduction of the electric car and levitating train.

As you can see, the periods between innovation are getting shorter. But innovation is at all levels, in all industries and in all countries, it is the Innovators who are making the jump, building the bridges to the future, the rest follow, some with eagerness while some dragged and screaming and the rest blindly.

Me, well I can’t wait for the strap-on, Personal Anti-gravity Commuter vehicle. Now that’s a back-pac!

Missing opportunities?

It is always interesting and sometimes surprising to find the number and quality of opportunities to be found in companies that continue to go unnoticed. I suppose a large part of being able to see opportunities is to see things with different eyes (or glasses). I have found that people that are new to a company are a great resource that is often not tapped into.

These people whether new employees, contractors or consultants – or even for that matter, visitors, will often ask some basic questions or have ideas that seem “silly” or not realistic. But it is just these questions and ideas that should be recorded and reviewed, before an arbitrary answer is given, such as “It’s just not possible, you don’t understand our industry/market/equipment/culture/etc,”

Seeing issues and other opportunities without the incumbrance of “history” gives weight to the benefit of these ideas. If effort is taken to turn these ideas into reality, or find the final reason why they won’t work will put your company ahead of the competition, they too – more than likely – will have the same blind spots or issues. Does your company have a full and clear induction program for new employees? I don’t mean those that state “this is where you sit and these are the OH&S practices we follow”, but one that covers all their requirements as well as asking them to document after one week and again after one month what they see as issues or opportunities. In fact, it may also be to your benefit to ask visitors the same thing!

Don’t be caught out, don’t let your competitors get the jump on you. Working on these, often, obvious questions will put you in the position of being forced to review the situation actively. Use the “5x why” method (drill down 5 times, don’t just ask 5 questions at the same level.) Yes, it is agreed, everyone has an opinion but learn how to manage these and put them to good use – plus the fact that just by listening you encourage other ideas (and respect). It becomes a win win for all.

Cheers Mark