Team Meetings 101

The comments are often the same – why do we have “Team” meetings, they drag on for so long, we just sit there and get talked at, we don’t get anything out of it, I have more important things…”

There are TWO primary reason for holding regular team meetings. The first so you  can update your staff with information you have and secondly so the staff can contribute information they have.  Sounds easy but it is often hard to manage.  The easiest way of managing any sized team meeting is to have an agenda.

  1. Have a start and end time for your meetings: Do not accept people coming in late, it is disrespectful to EVERYONE that is on time.  That said it is essential that the convener is there on time and prepared – no excuses.
  2. Keep everyone’s focus on the points under discussion: Do not allow side conversations, these disrupt the meeting and cause it to drag on. No mobile phones or turn off.  Do not allow people to do other work they perceive as urgent – they are either focused on the meeting or they do not come.
  3. Go through the list of subject prompts: allow everyone to have a say, but do not allow long discussions or let one point of view dominate or cajole others. Sample prompts: People, Processes, Products, Progress, etc – there are eight altogether.
  4. If there is a subject matter worthy of an extended conversation – have a separate meeting, ask everyone concerned to bring along relevant information ie be prepared with facts.
  5. If tasks are allocated: set an update/finish time and note it down.  Followup at the next meeting, if the job is finished then everyone is aware that things are getting done, if it is past its finish date then it is about how to get the job done, (Although performance issues are NOT handled here)
  6. Design a form that is continuous eg: word document that you can keep current, while saving snapshots after each meeting.
  7. Ensure the meeting stays focused on tasks and does not become a gossip or complaining session.

Meetings conducted properly will be short, effective and generate trust in the manager.  It will show the manager is Listening, Learning about staff ideas/issues  thus, staff should be more willing to follow their Lead .

I have a template available in MS-Word.

Request For Proposal – Freight

A salesman visits your company and suggests his company “On Time Trucks” is the best in the market and is going from strength to strength. It is also able to keep its rates at a very competitive level while beating all others on performance. You have all heard it before – if every transport company was this great, we would have product delivered next day anywhere in the world, for the same price it takes to deliver a letter.

Ok some are good and some will send you broke but it is up to you to decide before you take them on. Reviewing a few charge sheets and glossy brochures is NOT the way to do it.  You need an RFP (Request for Proposal or Request for Quote), basically via this document you are asking selected providers to give you a proposal in YOUR format. Why? so you can compare apples to apples – directly, without you having to manipulate or change data.

They will all promote the things they do best but what you really want is what can they do for you and at what cost. Their rates could show that although slightly expensive in one region they are super cheap in another. Do not trust this oversimplified premise.  Your best bet is to use real data (de-sensitized history) and get them to base their quote on that.  Then there are all the other benefits you will be expecting eg: compensation for damages and losses – remember they often state (in small print) that they are not “common carriers” and as such cannot be held accountable for damages or losses.  Wrong: you can ask them to advise you what regime/system they will use to compensate you, they always come up with something.

Freight is a major cost, along side storage, for any company that sells products.  Make sure you get the best provider for your type of product and delivery profile. This has the potential to reduce your total freight costs by as much as 30-40%.   Further information on how to write an RFP for freight is found on my FOCUS Expert page.

Cheers
Mark