Customer Service

Customer Service Institute of Australia

International Council of Customer Service Organisations (ICCSO)

The International Customer Service Institute


The Benchmark Exchange
Customer Service Measurement Association


USA Defence Contract Audit Agency
Australian Legal Information Institute

General Interest

The Game to watch – Rugby

Industry Associations

Business in the Community
Business Resource Centre
Business for Social Responsibility
Global Reporting Initiative
Managing Quality Page of Management
The Global Business Responsibility Resource Centre

Knowledge Management

Knowledge Management


Lean Enterprise Australia

Lean Enterprise Institute

Lean Global Network

Lean Healthcare Partnership

Lean Healthcare West (Commercial site)

The Lean Enterprise Academy


National Conference of Standards Laboratories

SCM / Logistics

Supply Chain Management Review
MIT Center for Transportation & Logistics
Transport and Logistics News (Aust)

Standards Quality

Global Reporting (GRI) Standard
ISO 9000:2000 Free Resource
Standards Australia
SA 8000
The International Organisation for Standardisation
The National Institute of Standards and Technology

Warehouse and Distribution

Australia Post Codes
MIT Center for Transportation & Logistics
Transport and Logistics News (Aust)

4 thoughts on “Links

  1. Hi Harold,
    Some of the pages have been updated to not accept comments. This is due to a high number of Marketers making comments with an attached website – basically trying to get visibility/traffic to their own site. Yet ALL comments are vetted and anything that looks like dodgy is removed.

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